You are responsible for backing up your data stored on GigaRank Hosting servers.
We do create backups of our shared web hosting and it maybe possible to restore your website from these. However, this is not a procedure you should rely on to keep your content safe. Our backups are not a substitute to keeping your own regular backups.
Our shared-hosting hosting backups are taken on the early hours on every monday morning, we make double backups (just in case) .
We do not backup or restore accounts that have been suspended or terminated. If your account is suspended backups cease and are deleted on the next Sunday. It's therefore very important you ensure your site is kept online and you take your own regular backups.
Our free backup service is provided to you as a courtesy. Whilst we check our backups frequently, we do not make any guarantees that we can restore your data.
You can make your own free backups using the backup tool in the Hosting control panel (cPanel).
It's possible to restore your account for free by uploading your own backups using the restore tool in our control panel.
You cannot take more than one backup at a time using the cPanel backup tool.
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